Metropol Travels ApS

Metropol Travels ApS is a specialized travel agency that works purposefully with tailored corporate trips and group trips, especially to Southern Europe, and which over the years has built a clear profile within quality, personal service and well-planned programs.

The agency is behind brands such as Barcelona Travel, Metropol Travel and Metropol Corporate Travel, which means that the experiences from several niche-oriented travel activities are gathered in one place, for the benefit of companies and groups that want a well-crafted travel experience.

Profile and specialties

Metropol Travels ApS works mainly with corporate trips, study trips and thematic group trips to Spain, Italy, Portugal, France, Greece and to some extent England.

The focus is on quality trips with culture, gardens, gastronomy and wine at the center, and typically good 4-star hotels, direct flights, smaller local restaurants and collaboration with local partners are used, so that participants get a more authentic impression of the destination.

For companies, this means that a corporate trip is not just about transportation and logistics, but about content that strengthens professional benefits, relationships and shared experiences, often with elements such as wine tastings, special dinners and guided visits to relevant places.

Owners, background and professionalism

Metropolrejser is a family-owned business, founded by Kasper Christiansen and Bettina Valdivieso in 2011, and Metropol Travels ApS is a central part of this structure.

Bettina Valdivieso, owner of Metropol Travels ApS, has a technical and academic background in food, food safety and quality control, which is reflected in the systematic approach to supplier selection, collaboration with hotels, restaurants, bus companies and other players.

In addition, the company draws on profiles with deep knowledge of garden art, cultural history and local culture, which is particularly expressed in specialized garden and cultural trips to both Southern Europe and England, where the program is typically composed with a high degree of detail.

Travel types and target groups

A large part of the activities at Metropol Travels ApS are targeted at companies, organizations and educational institutions that want help planning the entire trip - from flights and hotels to programs, events and local transport.

Under the Barcelona Travel brand, for example, company trips , study trips and group trips to Barcelona and the rest of Spain are offered, where the agency can combine flights, hotels, transport, professional visits and social events such as sailing trips, wine tours and events for employees.

The Metropolrejser brand is more geared towards theme trips for smaller groups, often focusing on culture, gardens and gastronomy, while Metropol Firmarrejser positions itself as a tour operator for tailored package trips for companies in several Southern European countries.

Strengths: Personal service and tailored solutions

Several customers' experiences indicate that Metropol Travels ApS delivers well-planned trips, where participants experience getting more out of the trip than they had originally imagined, both in terms of content, coordination and level of experience.

Reviews highlight that the agency takes care of many details – such as coordination with the hotel, bus transportation, selection of guides and restaurants – so that the organizer in the company has less practical work and can focus on the participants.

The emphasis is on personal contact, ongoing dialogue and quick follow-up, which is an important advantage for companies that have specific wishes regarding content, budget, professional angle or social activities on a company trip .

Customer satisfaction and reviews

The available online reviews of Metropol Travels ApS and related brands paint a consistently positive picture of an agency that delivers as promised and often a little more, especially on corporate trips to Barcelona and other big city destinations.

Customers describe the trips as well-planned and professional, and several emphasize that the agency can be trusted when it comes to managing the logistics for larger groups, including hotels, transportation, and programs.

Mention is made of good customer service, clear communication and an experience that any challenges are handled quickly and without major inconvenience for the customer, which is central when a company is responsible for many participants.

Safety, legislation and travel guarantee

Metropolrejser, to which Metropol Travels ApS belongs, is a member of the Travel Guarantee Foundation and is IATA-certified, which provides extra security for customers who buy package holidays with flights and other services combined.

As a tour operator, Metropol Firmarejser has formal travel regulations that regulate the relationship between the agency and the traveler, including rights and obligations regarding changes, cancellations and price adjustments, which can be crucial for companies' risk assessment.

The conditions describe, among other things, that minor changes to a package tour can be made at no extra cost to the agency, while larger changes may result in additional costs for the customer, which is standard in the travel agency industry, but something you should be aware of when planning.

Economy and stability

Metropol Travels ApS has delivered positive financial results in recent years, and the latest published figures show growth in profits, which indicates solid financial development and healthy operations.

A healthy economy typically provides better opportunities to retain skilled employees, invest in quality suppliers, and handle unforeseen events, which is important for an agency that works with larger group travel and complex programs.

For potential customers, this can be interpreted as a signal that the company is both well-established and able to deliver trips at a stable level over time, without having to compromise on quality to save resources.

Benefits for companies and groups

One of the clear advantages of Metropol Travels ApS is that the agency combines local knowledge of the destinations with an understanding of the needs of Danish companies, both in terms of professional content, budget limits and social experiences.

By bringing together the planning of flights, hotels, transportation, restaurants and activities in one place, planners in companies and organizations can reduce their own time consumption while increasing the likelihood of a coherent and professional event.

This is particularly relevant for companies that want a package trip to, for example, Spain, where everything from wine tasting and sailing to professional visits and social dinners is included in one comprehensive program, with a permanent contact person throughout the process.

Possible limitations and disadvantages

Although Metropol Travels ApS is generally assessed positively, there are some factors that may be experienced as limitations depending on the customer's needs, including the fact that the agency has a clear specialization in Southern Europe and a few other areas rather than covering the entire world.

Customers looking for a tour operator with global coverage and very broad portfolios of destinations may therefore find that the range is narrow compared to larger international players, although specialization does provide more depth in selected destinations.

In addition, working with smaller groups, high quality and personal service is often associated with prices that may be above the cheapest standard solutions on the market, which can be a disadvantage for customers where the lowest price is more important than content and level of detail.

Structure, communication and transparency

Metropol Travels ApS communicates openly about its travel regulations and terms, and it is stated that customers must contact the agency as soon as possible if changes are desired, which requires active dialogue but at the same time ensures a certain structure in the collaboration.

The clear focus on planning and logistics means that the customer gets a relatively predictable process, but it can also mean that spontaneous changes close to departure cannot always be accommodated without extra costs when supplier agreements are already in place.

For companies accustomed to complex projects, this structure will typically be recognizable, but it is important to be aware of deadlines, payment terms, and change rules before the agreement is finally concluded.

Who is Metropol Travels ApS suitable for?

Metropol Travels ApS is particularly well suited to companies, associations and institutions that want a well-planned company trip or group trip to Southern Europe, where content such as culture, gastronomy, wine and professionally relevant visits play an important role.

Clients who value personal contact, local knowledge, smaller groups and well-chosen hotels and restaurants will typically get the most out of the agency's way of working, especially if there is a focus on experiences rather than just finding the lowest price.

For those who are looking for very cheap standard trips or completely different parts of the world, it may be relevant to compare with other players, as Metropol Travels ApS has deliberately chosen to focus its expertise in specific countries and types of trips.